Game from Cryptic Studios can be really addicting. Main storyline and side quests may not be complex, but belive me you will love it. But quests alone are not enough to keep a player for long. So what else made this game so great? Well, the character creation.
It is so extensive that when creating a character, you can get close to it very easily. We can choose one of many races and customize it's appearance to a high degree, but also create it's history. While making our character we coose our family lands, our religion, etc., and if that was not enough, we still have a text box where we can add something about our character.
I will now move on to a community, which is very friendly (at least in my experience). It does not offend others, it tolerates new players who do not fully understand the game mechanics. Whenever someone was far behind in the instance, everyone on the team waited patiently.
So, in my opinion Neverwinter is worth a try in 2020.