Many people put cryptocurrencies in wallets like Atomic Wallet, Exodus and Jaxx Liberty. This wallets are not scams and you will not lose your money in them but you have to pay attention when you need to contact the support, make sure they are official.
When you ask for costumer support, lets say on reddit, many people with mean intentions will private mensage you saying that they are the support of this wallets. They already stole many peoples money and with this world of crypto increasing in number of people more more attemps they make. They at first appear harmless and listen to your problem then they will present you a solution that is backing up your wallet in their servers by putting your seed phrase in a website that is almost like the official. Remember your seed phrase is your key to unlock your money, you should not give it to no one. Non of this wallets customer support will ever ask you for your seed phrase.
The best you can do is ignore the messages from this people, don't let they fool you. This may sound like a obvious situation but i have seen so many people fall for this on the recent days. I think this happens more to people that are new in the crypto scene.
Remember keep your seed phrase safe in a paper or better something that isn't destructive. Never give it to no one, everyone that asks you for it are scammers believe me don't fall for this.