I was playing Gala Games’ Town Star yesterday the entire day but from circa 8 PM (UK time) I was forced to stop.
Whenever I clicked the Play button the game would only load up to 60% and then it would stop loading, getting stuck.
I tried many different things including restarting my web browser, using a different web browser, cleaning up my history files, restarting the computer but nothing worked.Today after I woke up (it's 11:26 AM here) I tried to load the game again but experienced the same problem: it gets stuck at 60%.…
What might have gone wrong?
I am playing the Town Star May Mayhem Competition so time lost will definitely affect my performance and consequently my outcome…
I sent the Support Team a ticket explaining my concerns and got an answer pretty quickly:
“Earlier today, Town Star experienced an issue that has led to a brief pause in the May Mayhem competition. We want to give you and all players time to prepare in order to preserve the fairness of the competition, so it will resume at 9:00 AM PST. All towns will be set back to how they were at 12 PM PST.
In addition, all towns will also receive an additional 250K in Town Star money; this will help players jump back into the game more quickly.
We would like to thank you for your continued patience as our development team works on ensuring a smooth refresh. We know the inconvenience this must have caused and we will do everything in our power to make it right.
Without players like you, none of what we’re building would be possible, and we would like to thank you for your continued support.
As thanks for your patience and support, all players in the May Mayhem competition will receive a special “Bug” NFT that will commemorate today.
Thanks again, and good luck in the competition!”
I am pretty happy with their answer: it was a quick and bold reply and I think they addressed the problem in an adequate way promising to reward the players for all the trouble caused.
Also the promise of getting a free “(…) special “Bug” NFT (…)” puts me at ease.
So, if you are not playing Gala Games’ Town Star May Mayhem Competition what are you waiting for? Even if you are a bit late for this week’s competition there’s a “(…) special “Bug” NFT (…)” waiting for you free of charge!!!
Hope you have fun playing Town Star!
Have a great weekend!
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