
Considering the diversity of cultures and their mixture in society, discussions between individuals become a forum for intellectual debate and sometimes conflict.
In our relationships with people, the first thing that reveals a human being is language, of course, besides the smile on his face. Language has a form and a meaning, but here we will talk about it as a civilized and social behavior. The etiquette of language between humans, differs from one person to another, depending on education and the environment, in which each of us was brought up. However, there are several external factors far from one's upbringing and education which impact everyone's behavior .
The beauty of personality and proper treatment have always been the concern of humanity throughout history that thinkers and philosophers emphasized in their writings. A kind word is one of the principles of human behavior because good words have a great impact on getting rid of disagreements, anger and other negative human conditions. It also builds communication bridges and optimizes relationships.

When language is characterized by manners and respect, our interactions with each other automatically change. Good words are human qualities that symbolize the purity of the soul, integrity, and the kindness of the heart. What would we lose if we restraint our anger and treat each other with love and respect ? We may disagree, argue, get furious, experience all kinds of psychological states and disorders, but we must not lose our humanity, sense of language to lead a peaceful discussion. In fact, The art of speaking is a sophisticated culture that uplifts societies and degrades others. No one could deny that most world's controversial were triggered because of loss of communication and the inability to find a pace of entente between countries, governments, or even leaders.
The art of speech must be a learned etiquette to reflect respect and civility that govern all social behaviors. There are many documented historical or religious proverbs that encourage good behavior and kind words to spread love and peace, for example: "Your smile towards your brother is a charity," "Differences do not spoil friendship". To be kind is a choice, it doesn't cost much, but it makes a great difference.

Even if we encounter rude demeanor and harsh words ,we should not lose our values or cross ethical limits , because the way we treat others reveals who we are in reality, regardless of the character of the receiver in front of us, and his misconduct, or disrespect. At some point, we have to give up pride so we don't hurt anyone or get hurt. We should stick to our intrinsic upbringing whatever the provocation is appealing , since our dealing with others is based on the morals we were inculcated, not on other's .

Ethics elevate a person to high levels, commitment to discipline , and respect for speakers gives a person a high position in the discourse and attracts listeners with his polite speech and tactful words. One of the most important ways to attract people is to respect the etiquette of conversation, behave with calmness and refinement even with impertinent interlocutors, and this is a point of power to adjust oneself to.
Besides, to acquire the skill of the art of responding, we must after all, avoid impulsivity and stubbornness, then learn to stay blueblood before any provoking talk. Well, this isn't easy for everyone , but possible to adapt , indeed, it needs maturity and wisdom acquired through time, but could be also learned like any other life lesson . Last but not least, always remember that a hurtful word comes out of your tongue like a bullet piercing the hearts of others, so be careful of the choice of your words.
Thanks for taking time to read.