The company said that it has already started negotiations with customers who have encountered equipment failures

About 30% of Ant Antminer S17+ comes with non-working boards or fails. Bitmain confirmed the problem and said they would take "all possible measures" to fix it. Co that have experienced device malfunctions, Co, Co Cointelegraph.

Attention to the problems with Antminer parameter S17+ was drawn after the creation of a telegram chat dedicated to the repair and use of ASIC-based miners can be canceled from. The group administrator said that in February this year, he ordered 420 Antminer parameter S17+, but at the moment 32 miners (7.6% of the batch) are not included, and 99 devices (23.6%) are not working at full capacity due to malfunctions with the boards. Other chat participants report similar problems.

"We have already started negotiations with customers who have experienced failures in the operation of our equipment," bitmain said.

In April, the same problem with Antminer, S17 and T17 was reported by Blockstream strategy Director Samson MOU. He said that the chips often disconnect the radiators, and cooling units power fails, which leads to overheating and equipment failure.

Bit Bitmain has announced partial compensation for buyers of new miners Who placed an order shortly before the recent price drop. Users will receive coupons that can be spent on their next hardware purchase. Discount of $ 17 to $ 272 Ant Antminer S17 + and T17+.