Sirwin
Sirwin

AWC Airdrop - Disappointed by the Support


A while ago a writing contest took place on Publish0x about Atomic Wallet. After reading several articles, I thought to myself that this wallet looked pretty cool. In addition, I could earn tokens for free just by using the wallet.

I figured this was the perfect wallet to store my hard-earned BATs using the Brave browser as well as some other coins I earned for "free". I was aware that I needed to transfer the equivalent of $ 10 of any cryptocurrency to my Atomic Wallet and therefore decided to transfer 0.05 ETH to it. 

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I then waited until the middle of the month to receive my AWC rewards as promised. But I never received anything.

So I decided to send a message to the support on July 15th to ask them if they were aware of any issues with the distribution of rewards. I can fully understand that sometimes there is a bug or that the sending of the rewards is delayed. I waited, waited, waited, ... I waited 13 days before receiving the first response.

Without giving me any explanation (13 days after my message I call it back), I was asked for proof of a 10$ deposit as well as my BNB address.

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I nevertheless complied and provided the requested evidence during the day. Two days later, in a slightly nicer message, I was told that someone was going to take care of my problem and judge whether or not I was going to receive my rewards.

Apparently it was very hard to judge since I had to wait another 12 days for an answer. It turns out that I will therefore have the right to receive my rewards in September.

I admit being quite disappointed. I would have hoped for more responsiveness from the atomic wallet support and I would have appreciated being explained to me why I had not received my rewards.

I deliberately waited a bit before posting this article so as not to write what I thought directly after their response.

Indeed, even though I was disappointed with the time it took to process my problem, I wanted to give them a chance to explain themselves. The end of my post would have probably been a little "saltier" if they hadn't answered me. Recently, me and @ThomasWolf had a little talk about Atomic Wallet pausing airdrops. And their reasons were rather vague. This is also one of the reasons why I am writing this article.

I think I am not the only one who did not receive my rewards as many of us use this wallet to hold BATs and publish0x rewards in general.

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As you can see, if you still haven't received anything despite having followed the steps and rules it is probably a mistake on their part. So don't hesitate to send them a message.

Even if at first I was quite disappointed, even annoyed, by their response it is always painful to see people trying to abuse the system. So I will give them the benefit of the doubt regarding this response time.

So I think I'll keep my BATs for a little while longer on Atomic Wallet. Especially considering the gas fee at the moment.

I hope that for my part I will receive my AWCs in September.

 

Thanks for reading, have a nice day, be safe ! 


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Lodhfiaz
Lodhfiaz

Crypto enthusiastic and PhD in Organic Chemistry


Lodhfiaz - Cryptocurrencies
Lodhfiaz - Cryptocurrencies

I write about cryptocurrencies and blockchain when I find out new interesting projects or when I learn new things about existing projects.

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