Want to make complex product features understandable and accessible through technical documentation?
We can help you simplify complex software for diverse audiences. We specialize in creating consistent, user-friendly, and easy-to-understand documentation.
Our documentation has reduced customer support costs by 40%, enhanced usability, secured repeat business from top clients, and transformed technical content to enhance user experience.
We help ensure smooth knowledge transfer and improve collaboration among development teams.
Vinay holds over two decades of experience working with industry giants such as IBM, Cisco, and Microsoft.
Let Vinay help you make your technical content clear, concise, and impactful.
Innovative UX Solutions
Technical Writer profile on LinkedIn
What impact did you make on the business of clients?
· Reduced customer support cost by 40% with support documentation.
· Got three times repeat business from Microsoft with API documentation.
· Helped automate client’s business tasks with product documentation for the Robotic Process Automation (RPA) platform.
· Minimized Autodesk’s developer onboarding cost by up to 60% with developer documentation covering microservices, APIs, SDKs, and microservices platform.
· Won more clients and improved their product experience by rewriting the online help and conveying complex configurations in a user-friendly manner.
· Received 8.74 CSAT on the scale of 10 for transforming 90% of developer and product documentation for Walmart.
· Reduced input gathering time by 60% and improved document review readiness by 75% by creating templates on the project website for capturing inputs that were used in IBM’s user documentation and application guides.
What is your USP?
Vinay has unique skills in courseware writing, technical writing, UX writing, copywriting, affiliate marketing and a diverse experience of over 25 years in the Software industry.
Vinay:
· Crafts brilliant user-friendly technical documentation, UX copies, and Ad copies.
· Improves usability and consistency of existing documentation of complex product features.
· Enhances overall product and user experience.
· Helps users complete their tasks quickly.
· Helps clients reduce customer support cost.
Thanks and best regards,
Vinay Bhagat | Prompt Engineer | Technical Writer | UX Writer |
Contact: +91-7350486753 | Email: [email protected]
