Imagine the sudden shock of logging into your coinbase account , only to be greeted by a balance ZERO. 28th Feb , the day of FOMO and BTC going up like crazy and a coiner ( in this case me) opens his/her account expecting to see the sweet huge profits , instead sees a zero. To add to the dismay, Coinbase help page is down and when you try to call them , u get a voice message saying that the recipient isn't taking any calls at the moment. Panic sets in due to the uncertainity surrounding digital wealth. 

For innumerable cryptocurrency enthusiasts, Coinbase has been a reliable platform to buy, sell & store digital assets so such a dramatic event shakes people ( especially the newbies ). I had a thousand questions running through my mind : has my account been compromised? or is it just a technical error? In times of crisis, naturally the first instinct is to seek answers. And such inclarity just increases the anxiety.

It took them a considerable amount of time to put up the declaration on the website and in app. For the first time in my life, such a 'RED' header actually meant something positive. But this situation taught me an important lesson. Experiencing shock at the sight of zero balance is undoubtedly a distressing situation. However, it is important to stay calm and approach the issue with a level head. Don't lose hope, look for alternative channels for support and regularly check for official updates. And last but not the least, don't hodl all your crypto at one place. Don't wait for a semi-heart attack like me. Be smart, be wise and wink wink, you know what to do next.