US-based exchange Coinbase experienced downtime on May 9, just as the Bitcoin (BTC) price crash was about to occur, according to the exchang’s status page and reports from users. The partial outage affected Coinbase’s website, mobile apps and APIs, starting at 17:26 PDT.
The incident was described as “connectivity issues”, and resolved in a few hours, but left traders unable to access their funds for a brief amount of time before the crash. The second outage in just as many weeks has invited criticism from the cryptocommunity, who offers the reminder that Coinbase went down in March as well, when the price crashed as a result of the coronavirus.
Although volatility can affect the operations of exchanges, other exchanges do not appear to have been affected. Coinbase did not experience unusually high trading volumes either. The negative sentiment concerning Coinbase’s operations, which has suffered outages several times over the past years, is quite high on social media platforms. Coinbase has not made an official statement yet.
Exchanges in general have been having a rough time since the start of the year, with Binance and Coinbase having suffered outages. Meanwhile, BitMEX has seen its business suffer, with it having to shut down in Japan. In terms of volume, the popular margin trading platform is now behind Huobi DM and OKEx.