Theta released Customer Insights
Hot off the Presses!
Today, Theta released Theta Intelligence which is as you might guess is an AI driven platform to transform normal conversation data, into business insights! This will platform works directly with Theta EdgeCloud AI agent installations without requiring additional rework. Thus saving time and money.
Why would conversations be worthy or AI and a platform?
For the better part of an entire year, Theta's "conversational interfaces" have been online answering questions about schedules, services, logistics, and products. Which creates productivity increases for the firms utilizing them AND a ton of data related to what their audience actually cares about, struggles with, and needs! It's not just about data its about what that data can lead to....successful outcomes!
Best Practices for Theta Intelligence
- All Theta conversational interface data is fully anonymized and privacy-compliant. So no, worry about tracing sources of data back to any parties!
- One of the most interesting aspects of the new platform benefits organizations can see patterns and trends. These are not available individuals.
- Unlocking underutilized data which can be shared with ecosystem partners showing increased value while unlocking untapped potentials!
Hold onto your horses here is the Theta Intelligence FAQ
Summary
I believe Theta has unlocked a new avenue to unlock value in customer data. The data sits outside the normal channels marketing teams typically wear out, surveys! I also feel like we are in the early inning of AI's rollout and productivity enhancement, are you working with AI or for AI?
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