customer service

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Customer Service.

14 Apr 2022 2 minute read 0 comments Olawalium

Everyone wants to be independent without understanding if that's what's good for them or if they are willing to take the needed steps to achieve it. Many people think it's just about getting a shop somewhere and laying hands on some loose money bef...

The Crypto.com Drama Continues

3 Mar 2022 2 minute read 7 comments CryptoMasterMiner

I wanted to offer a follow up to last week's article, Crypto.com's New "Instant Deposit" Program - Not So Instant.  After combing through the fine print that you don't get from their marketing emails or from any direct links on the website, I found o...

Five Ways To Deliver Excellent Customer Service At Your Restaurant

19 Feb 2022 4 minute read 0 comments Lou in Space

Customer service can make or break your restaurant. Here are five research backed ways to deliver excellent customer service at your eatery.   Image Source: https://unsplash.com/photos/8jp-6SjVibMImage Title: Customer ServiceAlt. Image Title: Excell...

Yesterday in ridiculous bureaucracy and unnecessary paperwork: The tale of the SIM cards and the failing phone.

23 Nov 2021 3 minute read 0 comments Great White Snark

Yesterday, I went shopping for new SIM cards to put into my new phone, since the one I currently have is failing and I suspect it will soon give up the ghost. Here's what happened: I walk into the MTN store at the mall to buy a new SIM card. They as...

A Shout-Out to Atomic Wallet and SimplEx for Being Fantastic

2 Jul 2021 1 minute read 3 comments Great White Snark

This is going to be a very quick post, which is a reflection on the speed and simplicity of using Atomic Wallet (which uses Simplex for transactions). After weeks of fighting with Coinbase and Coindirect, the support staff there still haven't solved...

Coinbase, Coindirect and Other Rule-Bound Financial Institutions are Completely Useless in the time of Crypto and Web 3.0.

30 Jun 2021 2 minute read 3 comments Great White Snark

Both of these companies haven't got a cooking clue when it comes to ID verification for KYC, have bungled it horrendously. I've spent weeks trying to go through the processes and jumping through hoops to verify myself with them. To add insult to inju...

Patients Are Customers Too: This Time, It’s Personal

4 Jun 2021 6 minute read 0 comments CC1370

I'm a customer service snob. I admit this fully and without reservation. I have over 30+ years in various customer service roles, have written about it, it’s kind of a thing with me. I also firmly believe that when you work for a company, you represe...

N-Evercoin Cardano Trap

26 Apr 2021 3 minute read 0 comments TheBronxCrypto

January 2021 my subpar hunt for an exchange I should've seen the red flags, after having an issue with my old Binance account (Not BinanceUS) I would log into about once every two months due using other exchanges which was a terrible decision, I love...