It's tempting to hire an in-house IT specialist to manage your network, but is it suitable for your company? Like other companies, you're always looking for ways to save money while boosting performance. Adding a team of IT gurus to your workforce can help, but it can also be a needless cost that leaves highly paid people twiddling their thumbs all day. We offer managed IT services for SMEs who want the best of both worlds.

For a fraction of the cost, managed IT provides you with a team of experienced technicians and network specialists. Naturally, you want your IT budget to support business expansion while remaining inexpensive. That's why we don't just manage and repair your systems; we work with you to guarantee your IT boosts production and efficiency. Whether you already have in-house IT and want to assess its worth, or are wondering about what having IT help can mean for your company, here are a few things to think about:

Availability

What if something goes wrong with your systems outside of normal business hours? No one likes being awakened at 1 am for emergency maintenance. At 9 a.m., they may not answer (or hear) the phone, or may renegotiate the contract. Because we foresee difficulties after hours, our support professionals are available. We recognize that every minute of downtime costs you money and harms your company's reputation. Therefore, we prioritize your systems' uptime. Plus, with managed IT, we regularly monitor and solve problems before they develop.

Total cost

The pricing may have enticed you to hire an in-house technician. But while you may be able to pay them less per hour, there are other expenditures like hiring and training. The expense of an in-house specialist may exceed your IT budget, leaving you scurrying to cover unexpected gaps. Upgrades are delayed, opportunities are missed, and IT costs rise. Managed IT, on the other hand, is a monthly fee that includes access to professionals in all software and technology.

Ongoing Training

Leaving aside the reality that your technician will frequently spend weeks improving their abilities, leaving you scurrying for help, those training expenditures add up rapidly. As a paid technician, you'll be responsible for all continuing training, certification, and conference travel. We recognize how vital it is to be updated, qualified, and proficient in new technologies to better serve you. We belong to industry-related groups and attend conferences at our own expense.

Different goals

Most employees want better pay, and many would job hop to get it. A salaried tech may be looking for a way to depart and get paid more, typically by leveraging their expertise. Jobs are changed often nowadays, with an average tenure of 3 years. Given the costs of acquiring, training, and upgrading your technician, 3 years is a poor ROI. We just want to maintain you as a satisfied client for as long as we can!

Finally, your company must strike a balance between profit and competence. Achieve success by partnering with our managed IT. There are people who work with you to keep you safe and keep your business running smoothly.

Conclusion

So, if you need to find a professional to assist in discovering the right MSP for your company, then give me a shout. Also, if you require ITSM processes and IT policies for supplier management to help manage that MSP, then check out the ITSM Rhino.