The last year has been quite memorable, and the events that took place will likely be talked about for years, if not decades to come. The biggest of them all is, of course, the COVID-19 pandemic that emerged early in 2020, plunging the world into chaos.
The global economy saw a massive meltdown, people were panicking, quarantine, self-isolation, and other measures were enforced around the globe, and the numbers of infected and deceased still kept growing. Meanwhile, many companies were shut down, either temporarily or permanently, while others managed to find a way around the social distancing issue by allowing their employees to work from home.
Even so, a lot of people lost their jobs, and the situation did not look good for a very long time. While things are slowly getting better in 2021, it is worth noting that not all businesses suffered losses in 2020, and the first months of 2021. Interestingly, the eCommerce sector thrived, surging by 82% in last year alone.
In a recent interview, Can Tayfun Mandir — a 20-year-old entrepreneur from Hannover — explained the situation regarding eCommerce, providing a very interesting insight.
eCommerce Sector Thrives Despite the Pandemic — or Maybe Because of it
Mandir said that he got into eCommerce after discovering it on the internet, where he found a number of opportunities that he was not aware of before. He has been engaged in eCommerce for over 4 years now, and with one of those years being during the pandemic, he had a chance to see how people and the industry itself reacted to the global crisis.
The reaction did not surprise him, as he understands that people are driven to shopping in various ways, and with many of them — such as physical stores, shopping malls, and alike — becoming unavailable due to the need to remain at home, online shopping was the only place they could go. Furthermore, with people forced to be less outgoing, they spend a lot more time on their smartphones, tablets, laptops, desktops, and other devices, browsing the web.
This provides a perfect opportunity for eCommerce businesses to present their products and offers through advertisement.
Requirements and Benefits of eCommerce During the Pandemic
When it comes to starting and running an eCommerce business, he believes that it is all about mindset, discipline, and patience. A lot of businesses that relied too much on physical stores instead of online ones had problems coping with the new state of the world, and were unable to adapt. Meanwhile, those who were capable of understanding the need to change their approach have thrived during the pandemic.
Besides, eCommerce was also able to keep working due to the fact that there are not too many restrictions regarding shipping terms or policies. Plus, online stores don’t have extra costs such as maintaining warehouses. They can also improve themselves by asking buyers for their feedback, or simply boost their businesses by using email promotions and actions to remind the buyers to come shop on their platforms.
Crypto is the Future of eCommerce
Lastly, he touched upon the role of cryptocurrency in online shopping, stating that he believes that people will not be able to remember the time before using crypto in such a way, in time. Crypto is still not as common as a payment method as many would like it to be, but it is getting there, and Mandir believes that crypto payments will be the future.
He also believes that younger generations are capable of seeing this, while the older ones are still trying to resist the change, which is not working in their favor. There is a sea of opportunities out there, especially when it comes to emerging technologies, but people need to be more open to them in order to see the benefits and opportunities coming their way.