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Amazon recently issued a warning to its employees about ChatGPT, a chatbot developed by OpenAI. According to the report, Amazon employees have been using ChatGPT to help them with research and solve daily problems. However, Amazon has cautioned its workers against sharing sensitive information with the chatbot.
This blog post will discuss why Amazon is concerned about its employees using ChatGPT and why it is important to heed the company’s warning.
What did Amazon say about it?
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Apparently, Amazon has warned employees not to put confidential data on ChatGPT, an AI-powered chatbot that can answer complex questions in seconds. As an internal chat group shared by Business Insider employees states, employees of Amazon are using ChatGPT for both research purposes and to solve daily problems.
According to reports, a corporate attorney at Amazon warned employees about ChatGPT after seeing it mimic internal Amazon data. The lawyer reportedly said “This is important because your inputs may be used as training data for further iterations of the ChatGPT application, and we wouldn’t want the application to include or resemble confidential information (and I’ve already seen instances where the application closely matches existing material).
What are the risks?
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Concerning the use of ChatGPT, Amazon has issued a warning to its staff, this is due to the fact that the chatbot may use sensitive information from employees as training data for further iterations. With its ability to answer customer support questions and create training documents, engineers have been using the chatbot to review code with favorable results.
However, the risk of ChatGPT learning incorrect or false information can be dangerous. OpenAI, the developer of ChatGPT, may add more capabilities over time, however a mistake in programming could potentially lead to malicious use of the chatbot.
In addition, Google is reportedly working on a ChatGPT rival, which may cause concern for Amazon’s search engine and the security of data shared on it.
The most significant difference between these two platforms is that ChatGPT is a unique answer provided based on sources available online while Google Search is a short answer sourced from news reports and journals. This ranking is according to SEO optimisation, so the reader may struggle to find the desired answer or website.
Given all this, Amazon employees should take extra caution when using ChatGPT as there is potential for it to reveal sensitive information or produce wrong information.
This article was originally posted on medium at https://medium.com/inkwater-atlas/dont-chat-with-chatgpt-amazon-s-warning-to-employees-ce1dc2236a40
