As I am active in the Brave Forum I recognized that many users are facing issues related to this month’s Ads payouts. That´s why I decided to write a short post about this topic to provide you with some useful information if you are facing the same issues as me and many other users this month.
If you are a Brave Browser user who did not receive your Brave Ads earnings you have to get active in order to receive your earned tokens from this and/or previous months.
I am taking this important information from Brave Community`s post
Make sure none of the common reasons for missing an Ads payout apply to you:
- Anyone whose BAT balance has suddenly dropped or zeroed out should fully exit and restart the Brave client. Make sure to completely exit out of the program and try again. This should fix most of the cases here – if not, please let us know and we’ll dig into your account!
- Ads payouts have now fully completed (including retroactive Ads payouts from past balances). If you didn’t get paid, email us the details (see the below instructions on writing in).
- If you’re expecting an Ads payout you didn’t get, you may be in an unsupported region. Brave Ads payouts are only available to those residing in supported regions.
If you are a Brave browser user who did not receive your Brave Ads earnings (or, your earnings from previous months still have not been transferred to your linked Uphold account), and none of the above apply to you, please email us at email@example.com with the subject line “February Ads payment missing”.
With your email, please include
Your country (the country in which your browser is active.
Go to brave://rewards-internals on your affected browser and cut/paste the details into the email. Do not share this data on public threads!
If you have a verified Brave Rewards user wallet 6, the email associated with your verified Uphold account.
I just wrote an email to the email address provided in the official post and I recommend you do the same if you are facing issues related to this month’s Ads payouts. make sure to go to brave://rewards-internals on your affected browser and cut/paste the details into the email.
I hope I could provide you with some short but useful information. Please make sure to follow me here on publish0x and thank you guys for reading, liking and tipping, I appreciate that!