Think of the relationship you have with another person as a checking account. On a regular basis you deposit funds into your account because you know you'll be writing checks or making withdrawals. It is in your best intrest to keep a positive balance in your account. The consequence of failing to do this is to a pay a fee and lose credibility.
In your relationships with people at work and home, you may have to correct their behavior, Postpone listening, or in some way disapppoint them. These are the withdrawals in your account with them. Misunderstandings are more insidious. They are like automatic bank drafts: you may not realize that the funds have been removed. To avoid unintentional overdrafts and ensure that your account balance stays positive, you need to make regular deposits.